Warranty Policy

Tech in an Instant Warranty Policy

At Tech in an Instant, we stand behind the quality of our products. All items purchased from our store come with a 12-month warranty from the date of purchase, covering manufacturing defects. This warranty is designed to provide you with peace of mind and reliable support for any issues relating to product quality.

Warranty Coverage

Our warranty covers the following:

  • Manufacturing Defects: If a product fails to function as intended due to a manufacturing defect, we will provide repair or replacement as appropriate.
  • Normal Usage Conditions: This warranty applies only to products used under standard operating conditions, as specified by the manufacturer.

Warranty Exclusions

This warranty does not cover the following:

  • Consumable Items: Items with limited lifespans or consumable components, such as batteries, chargers, and other accessories, are excluded.
  • Accidental Damage: Damage resulting from accidents, such as drops, spills, or impacts, is not covered.
  • Misuse or Negligence: This warranty does not cover issues arising from improper use, failure to follow product instructions, unauthorized modifications, or any lack of care.
  • Environmental Damage: Exposure to extreme conditions (e.g., moisture, excessive heat, or corrosive substances) voids this warranty.
  • Unauthorized Repairs: Repairs or modifications made by unauthorized third parties will invalidate this warranty.

Warranty Claim Process

If you believe your product has a manufacturing defect within the warranty period, please follow these steps:

1. Contact Us: Reach out to our customer service team through:

  • Email: info@techinaninstant.co.uk
  • Phone: +44 7761 055000

2. Provide Details: When contacting us, please include:

  • Your order number and purchase date
  • A description of the issue and any supporting photos or videos
  • Proof of purchase, such as a receipt or order confirmation

3. Assessment and Next Steps: After receiving your claim, our team will evaluate the issue. If necessary, we may request that you return the product for inspection or troubleshooting. If the defect is covered, we will offer a repair or replacement based on availability.

Note: Warranty claims should be made within the 12-month warranty period. Shipping costs incurred for sending the product to us for evaluation may be covered, depending on the nature of the claim.

Limitations of Liability

This warranty is limited to the repair or replacement of defective items as determined by Tech in an Instant. We are not responsible for indirect, incidental, or consequential damages resulting from product use, whether due to a manufacturing defect, misuse, or other causes.

For any questions regarding our warranty policy, please contact us at info@techinaninstant.co.uk. Our priority is your satisfaction, and we are here to help with any issues you may encounter with your purchase.